Ho Chi Minh City
Work Type: Full Time
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About you
- Are you ambitious and self-driven, looking to striving in a start-up environment?
- Are you passionate about user engagement through cross-channel communication?
- Are you data-driven, always on the look for experimenting new strategies, content, and tools?
- Are you looking for making a difference that impact positively people's life and health?
- Are you a hands on person but with the ability to take perspective and think strategically?
- Are you familiar with the mobile industry, working with retention?
About Elfie
- Elfie has the ambitious mission to save millions of people every year. Our vision is to provide a holistic and gamified solution to chronic diseases, the silent killers of our generation.
- As you may already know, 25% of all people die from one of 3 chronic diseases: hypertension, diabetes, high cholesterol. On the positive front, it could be avoided if people followed their doctor's prescription and lifestyle recommendations. Unfortunately, they don't due to lack of awareness of danger, unwillingness to change lifestyle, and costs to follow treatment (lifelong).
- To tackle this pandemic, Elfie created a free chronic disease management application that gamifies self-monitoring and supports patients across the world (currently already deployed in one South East asian and one South American country). It is already promoted by 1000’s of doctors and endorsed by healthcare leaders.
- You can access the Elfie app using this link: https://link.elfie.co/1/globalonfreshteam
Overview
The App Readiness Manager will be responsible for ensuring that our mobile health application is always in an optimal state for release. This role involves coordinating between various departments, overseeing testing procedures, and ensuring that the application meets both functional and regulatory requirements.
Key Responsibilities:
- Release Management: Oversee all aspects of application readiness from development finalization to market release.
- Cross-functional Coordination: Work closely with the development, QA, regulatory, and marketing teams to ensure synchronization and timely releases.
- Testing Oversight: Oversee and direct all testing procedures, including functional, usability, and compatibility tests, to ensure application stability and performance.
- Regulatory Compliance: Ensure the application meets all relevant mHealth industry standards, certifications, and regulations.
- Feedback Integration: Collaborate with the QA and user feedback teams to ensure that all reported issues are appropriately addressed in subsequent releases.
- Documentation: Ensure all release notes, user manuals, and internal documentation are up-to-date and reflect current application capabilities.
- Training: Coordinate with the training department to ensure that all stakeholders are well-informed and prepared for upcoming application releases.
- Performance Monitoring: Regularly review app performance metrics and work with relevant teams to address any areas of concern.
- Continuous Improvement: Stay updated with the latest in mHealth trends and best practices, recommending improvements in our app readiness processes.
Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 5 years of experience in app release management or a similar role, preferably in the mHealth sector.
- Strong knowledge of mobile application development, testing procedures, and release cycles.
- Familiarity with regulatory standards and certifications relevant to mHealth applications.
- Excellent communication and collaboration skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
Preferred Qualifications:
- Master's degree in a related field.
- Professional certifications in project management or software testing.
- Prior experience in a healthcare or mHealth company.
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