AVP, Team Lead, Operations Gen Ops-Corporate Banking [Indonesia]


 

Business Function
DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W).

Responsibilities

  • To control and check data in all systems applicable for Payments, i.e. Outward & Inward SKN, RTGS, Cheque Clearing, Telegraphic Transfer, Cheque Collection, Demand Draft Issuance, Stop Payment & Query handling
  • To ensure Tax payment related activities is performed accordingly as stipulated in SOP
  • To ensure that all applications are eligible to be processed.
  • To ensure that all local Payment & Foreign Remittance transactions are approved and released properly as per DOA.
  • To response all queries from other bank and customers.
  • To ensure that all normal transactions have been processed within SLA and all pending items are followed up effectively in timely manner.
  • To communicate with other banks on nostro reconciliation related with payment transactions and to ensure that all open items are followed up properly.
  • To ensure correctness of all Reports, e.g. Regulatory reports, Metric Report, Weekly Reports and Monthly Reports.
  • To report any suspect transactions to higher level of management.
  • To cover other Checker, both in Domestic and Overseas Payments, in daily tasks whenever he or she is on leave.
  • To comply and review CSA (Control Self Assessment) twice a year.
  • To support efforts in closing outstanding ORAP.
  • To support supervisor efforts in people management and process improvements.
  • To complete any task assigned by supervisor within Payment Operations scope of work

Requirements

  • Bachelor Degree from reputable university
  • Good communication and interpersonal skills
  • Highly motivated, self-driven, able to work without close supervision, making decision and strong control attitude
  • Customer service oriented
  • Good Oral and written English skill


Primary Location: Indonesia

Job: Operations

Schedule: Regular

Employee Status:

Full-time

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Job Posting: May 16, 2023, 1:37:57 AM


 

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