Ravinia® is both North America’s longest-running non-profit music festival and its most artistically diverse. Over 100 different events by a mix of classical, rock, pop, jazz, R&B, indie, and country performers make up a typical summer season on our two open-air and two indoor stages. Each year the Chicago Symphony Orchestra is featured in six weeks of concerts, many with Chief Conductor Marin Alsop. During the same summer months, the Ravinia Steans Music Institute provides young professional classical and jazz musicians with career-advancing training and concert settings. Offstage and year-round, Ravinia’s Reach Teach Play education programs engage 75,000 children and adults—in schools with little to no music curriculum, in our Chicagoland communities, and at our 36-acre park—in our mission to make music equitably accessible to all.
Ravinia embraces diversity in all forms and is committed to providing an equitable and inclusive environment for all staff, musicians, guest artists, audiences, and community members. Ravinia is proud to be an equal opportunity employer. We encourage individuals of all identities and abilities to apply.
The Ravinia guest experience is more than the performance on stage. Our beautiful, welcoming park is what makes listening to music at Ravinia truly special, and we’re excited to open our gates to concertgoers. From morning to night, each of our employees contributes to making live music at Ravinia extraordinary.
As part of our Parking Lot Admissions team, you will be assigned to one of two entry points into Ravinia’s parking lots. Greeting patrons as they enter the parking lot and collecting payment for entry. As one of the first Ravinia employees a patron sees, you are part of the Ravinia experience. Patrons may have a variety of questions.
General Responsibilities
- Welcome patrons into the parking lot
- Collect cash or parking passes from patrons
- Calculate change due to cash-paying patrons
- Process credit card payments for admission into the lot
- Learn and be knowledgeable about park rules and regulations
- Become familiar with the park to give directions when asked
- Direct questions to the appropriate people when not able to answer a question or concern
- Ability to calculate basic math using addition and subtraction
- Excellent customer service and communication skills
- Ability to be alert and attentive while standing for extended periods of time
- Ability to address concerns and show empathy towards others
- Ability to work independently
- Willingness to ask questions and learn
- Flexible with scheduling that includes evening hours on weekdays and weekends
- All Ravinia employees must be at least 16 years of age
- Reliable transportation to and from work
Additional Information
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
- The Ravinia season runs from June 14 to September 10. Priority in hiring will be given to applicants who are available to work the entire season.
- This position is outdoors and in all weather conditions with prolonged periods of standing.
- Parking Lot Admissions staff shifts average 20 hours per week.
- Afternoon, evening, and weekend hours are required; Applicants must be available for both weekday and weekend hours.
Ravinia is an Equal Opportunity Employer
As an equal opportunity employer, Ravinia strongly believes that diversity of backgrounds, experiences, and perspectives is essential to our success. We strive to create and sustain an equitable and inclusive environment for all our employees. Ravinia does not discriminate on the basis of any protected status under federal, state, or local law. We encourage individuals of all identities and abilities to apply.
