The Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for a patient care unit. The individual will rotate through the various clinics within the Outpatient Mobility portfolio as well as the booking desk for the Martin Centre and Fracture Clinic.
DUTIES & RESPONSIBILITIES:
- Providing administrative and secretarial support to the Clinic areas patient care team
- Scheduling patient procedures as well as outpatient follow-ups using state-of-the-art computer software
- Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues
- Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, graphics, etc. to generate a variety of correspondence, reports and documentation
- Operating multi-line telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries including patient safety concerns and taking appropriate corrective action
- Transcribing and processing physician orders in a timely and efficient manner
- Scheduling appointments
QUALIFICATIONS:
Graduate of a recognized Office Administration program or equivalent- Medical Terminology certificate required
- Software Applications; Microsoft Office, Word, Excel, PowerPoint, Outlook, ADT, Soarian scheduling
- Excellent interpersonal and communication skills
- Good judgment and discretion
- Ability to work well under pressure
- Highly organized and efficient time manager
- Excellent problem solving abilities
- Flexibility in rotating job assignments
- Excellent attendance and punctuality record
As a condition of employment, all external hires will be required to submit proof of COVID-19 vaccination or documentation unless a valid accommodation under the Ontario Human Rights Code exists. Please note, if you are extended an offer of employment, you will be required to provide proof of vaccination in Ontario QR Code format. All internal candidates must be in compliance with Unity Health Toronto’s COVID-19 Vaccination Policy.
