Arabic Speaking Customer Experience Officer [Greece]


 

Τοποθεσία Αθήνα 4 ώρες πριν Ημ. ανάρτησης 4 ώρες πριν Entry/Αρχάριος Επίπεδο εμπειρίας Entry/Αρχάριος Πλήρης απασχόληση Τύπος απασχόλησης Πλήρης απασχόληση Τηλεφωνικό Κέντρο / Εξυπηρέτηση Πελατών Κατηγορία θέσης Τηλεφωνικό Κέντρο / Εξυπηρέτηση Πελατών Εργασία από απόσταση κάποιες ημέρες Τηλεργασία Εργασία από απόσταση κάποιες ημέρες



Reference Number: CCOAR1021





The Role:

We are looking for a passionate and self-motivated professional to join our Customer Experience Team.





The main responsibilities of the position include:

Deal with clients’ inquiries via live chat, email and telephone




Perform personal clientele analysis and take actions as required




Handle client inquiries appropriately and ensure that high level service is provided




Promote available products and services to clients




Develop and maintain excellent relationships with prospective and existing clients




Cooperate effectively with other departments as required




Contribute to team effort by achieve targeted results





Main requirements:

Degree in a business-related field




Client handling experience in the financial services sector is a definite plus




Fluent Arabic speaker with excellent oral and written skills in English




Ability to multitask and maintain a high-level of organization




Outstanding communication and interpersonal skills




Excellent computer literacy




Valid work permit required





Benefit from:

Attractive remuneration package plus performance related reward




Private health insurance




Corporate pension fund




Food allowance




Intellectually stimulating work environment




Continuous personal development and international training opportunities




Please visit our website www.xm.com/careers to submit your online application for this position.




All applications will be treated with strict confidentiality!


 

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