Job: Operations
Primary Location: Africa & Middle East-Nigeria-Lagos
Schedule: Full-time
Employee Status: Permanent
Posting Date: 11/May/2023, 1:33:46 AM
Unposting Date: 25/May/2023, 5:59:00 PM
Roles and Responsibility
- Supports Nigeria FCSO transaction monitoring and screening framework appropriate to the COUNTRIES Anti Money Laundering (AML)/Combating financing Terrorism (CFT) risks. In addition, he/she will be providing support in the implementation of FCSO operational risk framework, FCSO projects in country and responding to AML inquiries internally and externally
- Mainly responsible to manage the Country FCSO overall Surveillance activities and operations.
Strategy
- Support the Country Head of Financial Crime to:
- Set and implement the vision, strategy, direction and leadership for the Country, consistent with the vision and strategy for FCC and in support of the Group’s strategic direction and growth aspirations.
- Input to the design of the Country operating model, FCC Framework and relevant business processes.
- Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Country for necessary FCC controls and oversight
Business
- Develop a good understanding of the Bank’s range of products and services.
- Develop good working relationships with key stakeholders in the Business Segments.
- Develop a good working relationship with GBS FCSU and participate in regular Service Delivery Meetings with them.
- Support ad hoc FCC training initiatives where appropriate
Processes
- Ensure timely initiation of any follow up actions to effectively process cases in LM, TM, TS, PO and NS with clear narratives.
- Implement investigation and surveillance standards set by regulators and the Group FCC function (via processes defined by Group FCSO GPO’s), and Country FCC.
- Reporting Internal SAR’s for cases escalated through FCSO screening or transaction monitoring processes to Country FCC / CMLCO.
- Ensure names are added to the watch lists on a timely basis.
- Share high profile cases with Regional Cluster Head of FCSO to develop typologies and other materials to improve controls.
- Provide management oversight of a team of Investigations Analysts, which includes case allocation and monitoring quality and productivity levels.
- Day to day management and oversight of AML Investigations work that arises from Transaction
- Monitoring alerts (automated & manual alerts/IRs, OTCs and IXs), including alerts generated from Trade Surveillance, Transaction Screening and credit card monitoring.
- Support complex investigations to include Group or Regional-level i3 cases.
- Processing and concluding cases allocated in a timely manner within agreed TATs whilst maintaining Quality Control/Quality Assurance results in line with Group and local expectations.
- Develop, keep up to date and recommend enhancement of appropriate policies/processes/DOIs to address financial crime risks, aligning with relevant regulatory requirements.
- Perform reviews of reports completed by all direct reports as appropriate.
People & Talent
- Providing equal opportunities which foster a work environment that embraces diversity and gets the best out of the broadest spectrum of people to sustain business performance and competitive advantage. Build an inclusive culture by demonstrating respect for each other’s unique strengths and perspectives to enable every employee to develop a sense of belonging, and have the opportunity to maximize their potential.
Risk Management
- Ensure the suitability and quality of case data maintained on enterprise case management systems.
- Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management.
- Ensure oversight on volumes and capacity, and arrane the possible support to those under strain
- Ensur the Countries apply risk and data analytic tools/techniques to optimise, and screening and monitoring systems.
- Ensure Countries review detection scenarios that are deployed are fit-for-purpose.
- Ensure the Cuontries Review and assess existing system and controls relevant to FCC to ascertain operational performance and effectiveness.
- Identify and highlight any compliance gaps in existing controls or relevant systems
- Ensure that Countries regulalry review the relevant lists and database as used by the screening systems are up to date.
- Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
- Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
- Assess risks arising from products / segments / geographies / customers / transactions.
- Advise relevant stakeholders on outcomes of [AML/Sanctions/ABC] risks identification and assessment methodologies.
- Conduct a root cause analysis on the control/other failures to ensure lessons are learned across the region
- Provide intelligence inputs to support calibration of FCC Risk Methodologies (including aggregate client risk, product risk and country risk assessments).
Governance
- Propose control improvements, enhancements and simplifications where appropriate.
- Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees.
- Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and support in the remediation action within the FCSO function.
- Support Country FCSO teams in the management of audits/assurance reviews
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead their team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
- Regional FCSO team
- CMLCO, Head of FCC Nigeria
- Country CFCC (sub) Teams
- Country Governance Team
- Regional CFCC Team
- Business Segments CDD Operations Teams
- GBS Financial Crime Surveillance Organization (FCSO)
- Group i3
- Shared Investigations Service (SIS)
- Central Bank of Nigeria AML/CFT Department
- Central Bank of Nigeria Banking Supervision Department
- Central Bank of Nigeria Financial Policy and Regulation Department
Other Responsibilities
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
- Providing guidance and training to relevant value chain stakeholders (e.g. Country FCSO, New Joiners) when and as needed as directed by Country Head FCSO.
- Provide back up support to Country FCSO team colleagues as required
Our Ideal Candidate
- Relevant qualifications such as ACAMs and FCC training academy
Role Specific Technical Competencies
- Compliance Policies and Standards
- Compliance Advisory
- Compliance Review and FCC Assurance
- Surveillance (including Screening and Monitoring)
- Investigations
- Compliance Risk Assessment
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options based around home and office locations, with flexible working patterns
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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